Returns & Exchanges

At SOLE Fitness, we stand behind the quality of our equipment with a 30-day money-back guarantee to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your fitness equipment, we offer a streamlined return process to help you find the perfect fit for your training goals.

Return Process

• 1.
  Submit a Request

  Contact our customer support team within 30 days of delivery to initiate your return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare for Pickup

  Ensure the equipment is disassembled and placed in its original packaging; our team will coordinate with a freight carrier for a scheduled curbside pickup.

• 3.
  Inspection and Processing

  Once the unit arrives back at our warehouse, our technicians will inspect the equipment to ensure it is in original condition with all included components.

• 4.
  Receive Your Refund

  After a successful inspection, we will issue a full refund to your original payment method, minus any applicable restocking or shipping fees as outlined in our policy.